[HOME]9:19 AM September 15, 2018


A woman bought me her laptop to print something from it. Apparently it was a poster from an email but she couldn't access her email. This was Chrome on Windows 8. When I tried to go to Gmail myself on her laptop it would time out with an error ERR_SSL_VERSION_INTERFERENCE.

My first though was to reset the browser. Type chrome://settings/reset in the address bar at the top of the browser.


Then click on Restore settings to their original defaults. Then click on the blue RESET SETTINGS button. When the box goes away it's done. Not required but I recommend to restart the browser.

Even though I've known this to clear up numerous issues, this time it did not work. Another suggestion found on line was disable the TLS 1.3 option in the browser.

To do this, type chrome://flags/#tls13-variant into the address bar of Google Chrome and press Enter.


Click on the drop down next to TLS 1.3 and select Disabled. Click on the blue RELAUNCH NOW button that appears at the bottom right of the browser window.


This worked to a certain degree but the browser was still very slow and almost unresponsive. I ran a few scans for malware and deleted what was found but still not much difference.

So I decided to download and install Chrome again: https://www.google.com/chrome/

That seemed to have cleared it out completely.