My neighbor had a problem with her computer not saving her wireless connection info. Here is one way on how to fix it.
Type services into the search box and click on it in the list.
In the Services window, scroll down, locate and then right-click on the service named WLAN AutoConfig and click on Stop in the menu.
Then open up File Explorer and go to the following folder. This is a hidden folder and you'll neeed explorer set to view hidden folders to see them.
Type File Explorer Options in search.
Then click on the View tab and in the list under Advanced settings:, click Show hidden files, folders, or drives and uncheck Hide protected operating system files (Recommended). When the warning box opens about protected files, just click on Yes.
Then navigate to: C:\ProgramData\Microsoft\Wlansvc\Profiles\Interfaces
If there is anything in the Wlansvc folder other than the Profiles folder, delete it. Do not delete the Profiles folder. Then delete everything in the Profiles folder except the Interfaces folder. Then delete everything in the Interfaces folder, but not the folder itself.
In my case, the only thing there to delete was a folder called {63209BB1-38F0-4BA5-853D-68361F06B9EB} in the Interfaces folder.
Close the File Explorer and go back to the Services window, right-click on the WLAN AutoConfig service and click on Start. Now try to connect and hope that the system will keep its connection info. A restart is recommended.