I wrote before about using this USB device to record videos from my Android TV box to my computer. I had it for about 6 months then it just stopped working. Windows first recognized it as a “USB3 Video” device but now all of a sudden it was listed as “Unknown device”.
Here is the Device Manager listing after it stopped working. I had to go into “View” then “Show hidden devices” to see that the camera driver is still there.
Then one of the first things to try. I right-clicked and uninstalled both the USB3 driver and the Unknown device listing. Accept any prompts or warnings. I unplugged the Capture device plugged it back in again. It still only listed as an Unknown device and the USB3 listing never came back.
I unplugged the device and then removed the driver (unknown device). I restarted the system and it didn’t make a difference.
I searched online for a driver and/or advice and came across nothing more than what I already had tried.
I got in touch will the seller online. They offered only the same troubleshooting information I already tried. The 30 day return window had already passed for refund/return.
One of the suggestions online was to plug it into a different USB port. The problem here is that I only have one “USB C” port on one computer, of all my computers. Then I remembered that “USB 3 to USB C” adapter that came with the device. I originally removed that adapter because my capture device wouldn’t work with it. Luckily, I did not throw it out.
I attached it to the device and plugged it into one of the USB ports on my computer. Previously, this did not work, but, low and behold, it started working again.
Then a day or two later it stopped working again. This was on my "CyberPowerPC" desktop. I then tried plugging it into my "Asus" desktop. It started working again and has been working ever since. So, maybe bad USB ports on my CyberPC?
Crap like this is why people still believe in demons and curses, or at least gremlins. :-)